napkikens · iPhone

Support

napkikens is a stack of blank napkins in your pocket. Draw an idea, swipe for a clean one, draw the next version. Below are the questions that come up most — anything else, just write.

Get in touch

Emails are usually answered within two working days. If something is going wrong in the app, mentioning your iPhone model and iOS version saves a round trip.

Using the app

How do I start a new sketch?

You already are. napkikens opens straight onto a blank napkin — there is no new-document step. Swipe sideways to move to a clean one and keep going.

Can I go back to something I drew earlier?

Yes. Swipe back the way you came. Your napkins stay in the order you drew them and are kept on the device.

How do I change the pen or the paper?

Open the app's settings to pick a different brush or a different canvas background. The choice carries over to the next napkin you draw on.

Where are my drawings stored?

On your iPhone only. Nothing is uploaded, and there is no account to sign in to. If you delete the app, the napkins go with it — so export or screenshot anything you want to keep before removing it.

Notebooks

What do I get with Notebooks?

Notebooks let you keep separate stacks of napkins instead of one long roll — one per project, per client, or per idea you keep redrawing. It is an optional subscription, offered monthly or yearly.

I already paid but Notebooks are locked.

Use Restore Purchases on the Notebooks screen, with the same Apple Account you bought with. If it still does not unlock, email me and I will sort it out.

How do I cancel?

On your iPhone: Settings → your name → Subscriptions → napkikens → Cancel Subscription. You keep Notebooks until the end of the period you already paid for.

Can I get a refund?

Refunds are handled by Apple, not by me. Request one at reportaproblem.apple.com.

Reporting a bug

The most useful bug report answers three things:

  1. What you did, in the order you did it.
  2. What you expected, and what happened instead.
  3. Your iPhone model and iOS version (Settings → General → About).

A screenshot or a screen recording is worth all three. Send it to domoku@gmail.com.

Ideas and requests

napkikens is deliberately small — the point is that there is nothing between you and the paper. That said, if something you need is missing, say so. Feature requests are read, and the ones that keep the app fast tend to get built.